Introduction

Welcome to the Hyper ICT Oy website and mobile application (collectively, the “Services”). Hyper ICT Oy and its subsidiaries (“Hyper ICT,” “we,” “our,” or “us”) are committed to respecting your privacy and protecting your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you use the Services. Please read this Policy carefully. By accessing or using the Services, you agree to the terms of this Policy.

1. Information We Collect

We may collect various types of information from and about users of the Services, including:

• Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, and company information. We collect this information when you voluntarily provide it to us. For example, when you sign up for a Hyper ICT account, request information, or contact us through forms on the Services.
• Usage Information: This includes information about how you use the Services, such as your IP address, browser type, operating system, and browsing actions and patterns. We collect this information automatically through cookies and similar technologies. This information helps us improve the functionality of the Services, tailor content to your interests, and enhance your overall experience.
• Device Identifiers: We may collect device identifiers, such as your Android ID or Apple Advertising Identifier, to facilitate access control, identify your device, and improve your experience with the Services.
• Location Information: We may collect location information if you choose to provide it to us. This information can be used to provide you with more personalized features and services.
• IP Addresses: We collect IP addresses for the purpose of identifying the device used to access the app. This information helps us improve the functionality of the app and diagnose any technical issues.
• User IDs: We collect user IDs to ensure proper access control and to provide you with a personalized experience within the app.
• User Groups and Departments: We may collect information about user groups and departments from your corporate directory to facilitate access permissions and appropriate usage of the app’s features.
• Usage Information: We may collect information about how you use the app, such as the URLs you access and your interactions with the app’s features.

2. How We Use Your Information

We use the information we collect to provide you with the Services, to communicate with you, to improve the Services, and to protect our rights and interests. Specifically, we use your information for the following purposes:

• To provide and improve the Services: We use your information to provide and improve the Services, including by:
  • Creating and managing your Hyper ICT account
  • Delivering content and services that are relevant to you
  • Providing customer support
  • Identifying and resolving technical issues
• To communicate with you: We may use your information to communicate with you about the Services, including by:
  • Sending you marketing communications, such as newsletters and promotional emails
  • Sending you service announcements and other important information
  • Responding to your inquiries and requests
• To improve our understanding of our users: We use your information to improve our understanding of our users and their needs, which helps us develop and improve the Services.
• To protect our rights and interests: We may use your information to protect our rights and interests, including by:
  • Preventing fraud and other illegal activities
  • Enforcing our Terms of Service
  • Complying with laws and regulations

3. Disclosure of Your Information

We may disclose your information to the following parties:

• Our affiliates and subsidiaries: We may share your information with our affiliates and subsidiaries for purposes consistent with this Policy.
• Service providers: We may share your information with our service providers who assist us in providing the Services, such as hosting providers, email providers, and marketing agencies.
• Business partners: We may share your information with our business partners who offer products or services that may be of interest to you.
• Legal and regulatory authorities: We may disclose your information to legal and regulatory authorities if required by law or if we believe that such disclosure is necessary to protect our rights or interests or to comply with a court order or legal process.

4. Your Choices

You have several choices regarding your personal information:

• Cookies: Most web browsers automatically accept cookies. You can adjust your browser settings to refuse cookies or alert you when cookies are sent. However, please note that certain features of the Services may not function properly if cookies are disabled.
• Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in those communications.
• Access and Correction: You can access, correct, or delete your personal information by contacting us using the contact information provided below.

5. Security

We have implemented measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, please note that no data transmission over the Internet or electronic storage methods is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Changes to this Privacy Policy

We may update this Policy from time to time. We encourage you to review this Policy periodically for any changes. Your continued use of the Website or Apps after the posting of changes constitutes your consent to such changes.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us at: privacy@hyper-ict.com